Politique de remboursement

All Rose & Perle purchases are final sale.

We do not offer returns, exchanges, or refunds.

At Rose & Perle, the quality and integrity of our products are our top priority. For hygiene and safety reasons, we do not accept returns or exchanges on beauty products, whether opened or unopened. All clothing, accessories, and jewellery are also final sale.

We strongly encourage you to carefully review product descriptions, sizing information, and details before completing your purchase. If you have any questions about an item, our team is happy to help before you order.

Exceptions

Exceptions may be made at our sole discretion. Approved returns are subject to a 30% restocking fee, and customers are responsible for all return shipping costs.

Damaged, Defective, or Incorrect Items

Please inspect your order upon reception. If your order arrives damaged, defective, or incorrect, contact us within 24 hours of delivery at roseetperlemtl@gmail.com with your order information and photos of the issue. Our team will review your request and provide you with the appropriate next steps.